Develop Emotional Intelligence

There are very few certainties in life, but one thing is a shoo-in. The workplace won’t be the same in five years’ time. Or even two years’ time.

We’ve already settled into new ways of working, collaborating remotely with virtual teams around the globe to deliver projects. Who knows where it will take us? Technology is allowing us to work in ways that would have been unthinkable five years ago.  

But social entrepreneurs there’s a flipside to this technological revolution. The competition is going to get tougher. The fight for attention and a share of our audiences time and wallet is ever challenging. In a globally interconnected world, it can be even harder to cut through and ensure your message is heard.

Be emotionally intelligent

Emotional intelligence (or EQ) is not the same as IQ. In fact, there’ no connection between someone’s level of emotional intelligence and how smart they are.

Intelligence is the ability to learn, and it’s the same at age 15 as it is age 65. Emotional intelligence is a flexible collection of skills that can be learned and improved with practice. To some people it comes naturally, but you can develop emotional intelligence even if you haven’t been born with it.

The reason emotional intelligence is so widely valued in today’s world of work and the entrepreneurial landscape is pretty simple: it plays a role in everything.

Emotionally intelligent people are the masters of interpersonal interaction. They find it easy to create relationships, understand people’s motives and predict responses. Research studies indicate that 90% of top performers are also high in EQ. Actually, that might be worth repeating…

Ninety percent of top performers. It’s probably safe to say emotional intelligence improves performance.

It smoothly sweetens interactions with both customers and peers, it builds empathy, sharpens listening skills and breeds self-awareness.

Emotional intelligence forms the foundation of team-building – that rare and highly prized blend of skills that allow you to value and bring together diverse perspectives, share ideas without alienating teammates, work with challenging personalities and manage conflict.

Artificial intelligence robots may be useful, but they don’t have people skills. Emotional intelligence is already valued now, and it will be in even higher demand in the future.

Jake Colling

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